Agent Help starts at R1,999 per month excluding VAT. There are no setup fees, no hardware to buy and no contract, and you can cancel at any time. The entry plan includes 24/7 call answering, live appointment booking into your calendar, WhatsApp and email confirmations, and the analytics dashboard. Price rises above that only with call volume, extra integrations and custom call flows.
What every plan includes
- 24/7 inbound call answering on your existing number, with no hold time.
- Live appointment booking into Google Calendar, Microsoft 365 or Cal.com.
- WhatsApp or email confirmation within 30 seconds, plus 24-hour and 1-hour reminders.
- Conversations in English and Afrikaans, switching mid-call.
- Instant call summaries by email and a booking-journey dashboard.
- POPIA-compliant, South African hosting.
- South African support, and setup done for you within 48 hours.
What moves the price
| Factor | Effect |
|---|---|
| Monthly call volume | The main driver. A single-doctor practice and a multi-location group are not priced the same. |
| Integrations | One calendar is included. Practice-management and CRM sync such as Cliniko is scoped per business. |
| Custom call flows | Pre-trained flows for healthcare, restaurants, financial services and home services are included. Bespoke flows are quoted. |
| Outbound follow-up volume | Reminders and rebooking nudges at high volume are quoted with the plan. |
What you are not charged for
No setup fee. No cancellation fee. No per-minute surprise on answered calls within your plan. No charge for the training we do on your business details before go-live.
How this compares to hiring
A full-time receptionist in South Africa costs several times R1,999 a month once salary, UIF, leave cover, training and desk space are counted, and answers the phone only during office hours. Agent Help covers the after-hours, weekend and loadshedding calls that a salaried receptionist structurally cannot, which is where most missed bookings sit.
What the return looks like in practice
R33k
Bookings recovered in two months at Dr. PWA Snyman (GP)
611%
Return on subscription cost over that period
R1,999
Starting price per month, excluding VAT
Work your own numbers on the ROI calculator, or read the Dr. PWA Snyman case study.
Getting an exact quote
Tell us your monthly call volume, your calendar system and your industry, and we will quote the exact monthly figure on a 30-minute call. Or phone the demo line and hear the product first.
Pricing questions
Are there setup fees?
No. There are no setup fees, no hardware to buy and no installation charge. Agent Help connects to the phone line you already advertise and is live within 48 hours.
Am I locked into a contract?
No. Agent Help is month-to-month and you can cancel at any time.
What determines the price above the entry plan?
Call volume, the number of calendar and CRM integrations, the number of languages in use, and how much custom call flow your business needs.
Is VAT included?
No. Prices are quoted excluding VAT.
Get your exact monthly price
A free 30-minute demo, a quote on the call, and no setup fees either way.
Book a free demo Or phone the demo line: 087 250 3226